Terms of Service

Last updated: October 2026

Welcome to DinnerPlan, a product of 3211 Labs. By using DinnerPlan (“the Service”), you agree to these Terms of Service (“Terms”). Please read them carefully.

1. The Service

DinnerPlan is a meal planning tool that generates personalised weekly dinner plans, shopping lists, and related features for household use. The Service is provided as a web application at dinnerplan.me and as an iPhone app from the App Store; you sign in to both with the same account.

2. Accounts

To use DinnerPlan, you must create an account with a valid email address. You sign in with a link or a 6-digit code that we email to that address. You are responsible for keeping access to your email secure. An account is a household: its owner can invite up to three other people (for example a partner) to sign in with their own email. Everyone in a household can see and change its plans, profile, pantry and shopping list. The owner looks after the subscription and can remove people; anyone else can leave at any time.

Asking for a sign-in link or code for an email that does not yet have an account creates a new account, on the web or in the iPhone app. Signing in with that link or code verifies your email address.

You must be at least 18 years old to create an account.

3. Free Trial & Subscription

Accounts created on the web receive a 14-day free trial (one per email address) with full access to all features. In the iPhone app, you can start Apple’s 2-week free trial when you subscribe through the App Store; Apple offers it once per Apple ID. After a free trial, a paid subscription is required to continue using the Service, unless you have complimentary (grant) access or a valid promotional offer.

Prices are shown before you subscribe and may change with 30 days’ notice. One subscription covers your whole household. You may cancel your subscription at any time, and access will continue until the end of your current billing period. Subscribing on the web requires a verified email address.

If you subscribe in the iPhone app, you pay through Apple’s App Store, under Apple’s terms. Payment is charged to your Apple ID when you confirm the purchase or, if you start Apple’s free trial, when the trial ends. Your subscription renews automatically unless you cancel it at least 24 hours before the end of the current period, and Apple charges for the renewal within the 24 hours before the period ends. You manage or cancel it in your iPhone’s Settings (tap your name, then Subscriptions) — we can’t cancel it for you. Refunds for App Store purchases are made by Apple: ask for one at reportaproblem.apple.com.

4. AI-Generated Content

Meal plans, recipes, and suggestions are written by AI (Claude, from Anthropic) using the details you give us. While we aim for accuracy:

• Recipes are suggestions, not professional dietary advice
• Always verify ingredients against known allergies and dietary requirements
• Our allergy check is an aid, not a guarantee. It looks for the allergens you choose in each recipe, but it can miss things, and it doesn’t consider cross-contamination or “may contain” labelling. Always check labels.
• Don’t rely on DinnerPlan as the only safeguard for a severe allergy
• Nutritional information is approximate and not guaranteed
• We are not responsible for adverse reactions to suggested meals

DinnerPlan is not a substitute for professional dietary, medical, or nutritional advice.

Recipes you add to My recipes are a private copy for your household’s own use. You’re responsible for what you add, and DinnerPlan doesn’t check it beyond your food rules. A recipe you add may be read by AI and can be misread, so check it against where it came from.

5. Acceptable Use

You agree not to:

• Share your sign-in with others — invite the people in your household instead
• Attempt to access other users’ data
• Use the Service to abuse, overload, or interfere with our systems
• Reverse-engineer or extract the underlying systems or algorithms

6. Data & Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

7. Account Deletion

You may delete your account at any time from Kitchen in the app (Account, then Delete account). You will be asked to type DELETE to confirm. Deletion is permanent and removes all your data including meal plans, preferences, saved recipes, and pantry items, apart from the few records our Privacy Policy (section 5) explains we keep, such as the App Store purchase record. This action cannot be undone. If you own a household, deleting it removes it for everyone in it. If you joined someone else’s household, you can leave it from Kitchen (Plan together) instead.

Deleting your account doesn’t cancel a subscription you pay for through the App Store: cancel it first in your iPhone’s Settings (tap your name, then Subscriptions), or Apple will keep charging you. A subscription you pay for on the web is cancelled when you delete your account.

8. Service Availability

We aim to keep DinnerPlan available and reliable, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or due to circumstances beyond our control.

9. Limitation of Liability

To the maximum extent permitted by law, 3211 Labs is not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability is limited to the amount you have paid for the Service in the 12 months preceding the claim.

10. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via the app or email. Continued use of the Service after changes constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

12. Contact

For questions about these Terms, please contact us at support@3211labs.com.