Frequently Asked Questions
Everything you need to know about DinnerPlan
What is DinnerPlan?
DinnerPlan is a weekly dinner planner for families. Tell us about your household — dietary needs, busy nights, favourite cuisines — and we’ll generate a personalised 7-day meal plan with recipes and a smart shopping list.
How do I sign in?
Enter your email on the sign-in screen and we’ll send you a magic link. Open the link to sign in — no password required. If you don’t have an account yet, requesting a magic link creates one. During a transition period, accounts that have a PIN can still choose “Use PIN instead.”
How does the free trial work?
New accounts get 14 days of full access to all features, no credit card required. After the trial, you’ll need a subscription to continue generating meal plans. Promo codes (when offered) can extend free access for a set period.
How much does DinnerPlan cost?
DinnerPlan is available from $7 AUD/month or $59 AUD/year (also available in USD). One subscription covers your entire household. You can cancel at any time. You’ll need a verified email address before starting a paid subscription checkout.
How are meal plans generated?
DinnerPlan generates personalised meal plans based on your family profile. It considers your dietary style, cuisine preferences, family size, children’s ages, busy nights, and ingredients to avoid. Each plan includes variety across cuisines, cooking methods, and proteins.
Can I swap meals I don’t like?
Yes! Tap the swap button on any meal card to get three alternatives. Choose a quick option, something similar, or something completely different.
What dietary styles are supported?
DinnerPlan supports mixed (meat and veg), vegetarian-base (mostly veg with some meat), vegetarian, vegan, and flexitarian styles. You can also specify a dietary breakdown for your household — e.g., 2 meat eaters and 1 vegetarian.
How does the shopping list work?
Once you lock in a meal plan, DinnerPlan automatically generates a consolidated shopping list from all the recipes. Items you already have in your pantry are excluded. You can send the list to Apple Reminders via Shortcuts for easy shopping.
What is the pantry feature?
The pantry lets you track staple ingredients you always have on hand (e.g., olive oil, salt, rice). These items are automatically excluded from your shopping lists so you only buy what you need.
Can I save my favourite meals?
Yes! Star any meal to add it to your favourites. Favourited meals are suggested more frequently in future plans, helping you build a personalised collection of family-tested dinners.
Does DinnerPlan work offline?
DinnerPlan is a Progressive Web App (PWA) that caches your current meal plan for offline viewing. However, generating new plans and swapping meals requires an internet connection.
Can I install DinnerPlan on my phone?
Yes! On iOS, open DinnerPlan in Safari and tap Share → Add to Home Screen. On Android, tap the install prompt or use your browser’s menu. DinnerPlan works like a native app once installed.
How do I delete my account?
Open the Settings panel (gear icon) in the app and tap “Delete account.” Type DELETE to confirm. This permanently removes all your data — plans, preferences, favourites, and pantry items. This cannot be undone.
I can’t sign in. What should I do?
Prefer the magic-link option: enter your email and open the link we send. If you still use a PIN and forgot it, choose “Use PIN instead,” then “Forgot your PIN?” and we’ll email a reset link so you can set a new PIN.
Why do I need to verify my email?
Signing in with a magic link verifies your email automatically. If you signed up another way, you may see a verification banner — use “Resend verification email” in the app. A verified email is required before starting Stripe checkout for a paid subscription.
Is my data safe?
Yes. Sign-in links are short-lived, and if you use a PIN it is securely hashed and never stored in plain text. All data is encrypted at rest and in transit. We don’t sell your data or use third-party trackers. See our Privacy Policy for full details.
How do I contact support?
Use the contact form or email us at support@3211labs.com. We’re a small team and aim to respond within 24 hours.